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Providing Essential Social Services in Jackson County, NC

The Jackson County Department of Social Services' goal is to offer vital social services in Jackson County, NC, that safeguard, bolster, and enhance Jackson County residents' quality of life. Our commitment is to deliver the most outstanding level of service while fostering a culture of professionalism, teamwork, and respect for our customers and the environment in which we operate. Contact us today to learn more about what we do.
Annual Report

EBT CARD FRAUD

EBT CARD FRAUD (ENGLISH)
EBT CARD FRAUD (SPANISH)
  • DEAP - Disaster Energy Assistance Program Disaster Energy Benefits can help those who suffered losses related to Hurricane Helene in the 25 affected counties. the counties included are Alexander, Alleghany, Ashe, Avery, Buncombe, Burke, Caldwell, Catawba, Clay, Cleveland, Gaston, Haywood, Henderson, Jackson, Lincoln, Macon, Madison, McDowell, Polk, Rutherford, Transylvania, Watauga, Wilkes and Yancey counties. Benefits can be used to pay for: Assistance with utility bills, Utility Reconnection Costs/Fees, Utility Tanks, Utility Meter Repair, Propane/Fuel Oil Tanks, Natural gas/propane line repair, Propane/Fuel Oil Supply, Insulation Replacement, Replacement of wiring/circuit board needed to heat the home, Furnace repair or replacement costs, Coats and Blankets, Space Heaters/Electric Heaters. To be eligible for Disaster Energy Assistance, a household must have at least one U.S citizen or eligible non-citizen and : Have income equal to or less than 60% of the state median income Have resided in one of the identified 25 disaster declared counties listed above during Hurricane Helene and are currently residing in one of those 25 counties. Have been impacted and suffered a loss because of Hurricane Helene. Jackson County DSS is currently taking applications for the Disaster Energy Assistance Program until funds are exhausted. You can apply in person at 15 Griffin Street, Sylva, NC or by phone at (828)586-5546. Providers who complete services/repairs must be licensed and the service/repair must be completed within 45 days of the approved request.

Contact us today to learn more about our social services.

Become a Foster Parent

We believe that every child deserves a secure and nurturing home environment. Unfortunately, some children who were abused, neglected, or abandoned by their biological parents do not have relatives who can care for them. With your help as a foster parent, you’re giving them an opportunity to live a happier life and grow up successfully.
PamphletJackson VideoState Video

Director:

Cris Weatherford
Childhood Vaccine Letter
Notice to Class of Proposed Settlement of Franklin v. Kinsley

Contact Us

Jackson County Department of Social Services
Service Area : Jackson County, NC
Main Office:
Phone(828) 586-5546After Hours Emergency Phone: (828) 586-1911
FaxPublic Assistance Programs Fax: (828) 586-6270All Other Services Fax: (828) 587-2099
Address15 Griffin StreetSylva, NC 28779
Hours of OperationMonday-Friday, 8:00 a.m.-5:00 p.m.
Cherokee Office:
Address1526 Acquoni RoadCherokee, NC 28719
Fax(828) 497-6916
Hours of OperationMonday-Friday, 7:45 a.m.- 4:30 p.m.
The Jackson County Department of Social Services does not discriminate on the basis of race, color, age, sex (gender identity and sexual orientation), disability, national origin, religion, or political beliefs.
Copyright © 2022 Jackson County Department of Social Services. All rights reserved.